Consider Our Engagements as a Foundation of establishing a True Business Partnership. “A Win-Win for all!”

We collaborate with you to define and implement sales and operational solutions based upon your business goals and plans. Our teams build a true business partnership by identifying your current status quo, collaboration on operational and revenue objectives, define the plan of attack and exceed expectations in achieving your success.

All of our professional services team members bring a wealth of knowledge and years of industry experience to the successful deployment of your project. A real competitive advantage in today’s ever-growing competitive marketplace.

Engage with our team and realize why Bluerock is a leader in deploying successful projects, exceeding business objectives and optimizing time to value in all of our engagements.

Bluerock’s Professional Services Methodology

  • Customer First includes identifying project roles, in-depth review of current workflows, insight and discussion of objectives, and analysis of status quo.
  • Establish Solid Business Relationship through collaboration, planning and execution of defined key business objectives, designing of applications and solutions, and mapping the schedule and deployment plan.
  • Utilization of Proven Cloud Technologies focuses on the build out of Bluerock’s applications and solutions to meet and exceed your expectations.
  • Real Cash driven Results attaining our common goal.

The Bluerock Advantage

Fast Deployments
Our customers consistently provide us the feedback that the speed and ease of our deployments make us stand out from the competition. Your contact center can be up and running in days, not months, and you can easily scale as needed.

Ease of Use
Unlike many complex contact centers, Bluerock’s Communicator was created with the business user in mind. It’s easy to use, make changes, and intuitive enough that little or no technology training is required for your agents and supervisors.

Self-paced and Managed Growth
Our subscription model allows you to pay only for the agents you need, when you need them, and on a monthly basis.

Bluerock’s Communicator architecture is designed with firewalls, intrusion prevention, and a vulnerability management system. Our security team works to safeguard our infrastructure, applications, and operations against breaches and unforeseen events.

Reliable and Scalable
Bluerock successfully manages tens of millions of customer interactions every month. These successful interactions are supported by our redundant architecture and global data centers. Mitigating service disruption and providing maximum up-time. Always available, always on-line and always working.

Why Bluerock?
Now more than ever, success in business is achieved by truly finding the right business partners, with likeminded expectations and the zeal to deliver the best. At Bluerock, our best is a goal we look to attain each and every day. We believe by offering business intelligence and managed services as part of our service offering. Our business customers will realize the competitive advantage Bluerock brings to their businesses. To learn more about Bluerock’s Solution sets, please click here to schedule a live demo with one of our solution specialists.