Enter your account code, user name and password to login to Bluerock's Communicator web interface.

Communicator allow users to use and manage every aspect of our services. With a detailed group based permission system, each user can be given access to the tools they need without compromising security. Users have access to:

Administrative users:

  • CRM portal management
  • Phone extension management
  • Call queue management and monitoring
  • Client contact solution monitor
  • Call recording access
  • Advanced reporting
  • Voicemail management
  • IVR and call flow management
  • Lead distribution (Affiliate marketing)
  • Music on hold and voice prompts management

Agents and regular users:

  • Agent Console
  • CRM Portal Integration
  • Call recording
  • Call dispositions
  • Voicemail access
  • Switchboard access
  • Phonebook access
  • Follow me management
  • Contact extension management
  • Intranet instant messaging